Welcome to our FAQ page, where we aim to address common queries that our valued customers may have before making a purchase. We trust that these FAQs have already provided insights into many of your questions. However, if you require further clarification or personalized assistance, please feel free to reach out to us.
- All
- ABOUT COVERSALL
- SHIPPING, RETURN & EXCHANGES
- ORDER & PAYMENT
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ABOUT COVERSALL
The CoversAll patented design enhances a traditional coverall or jumpsuit garment with a zipper that curves along the natural waist and hip to ensure a comfortable fit and efficient hygiene access. The curved design allows the garment similar functionality to pants while maintaining the integrity and safety aspects of a single unit garment. Unlike other coverall style designs, the waist zipper prevents subjecting the upper half of the garment to the floor and toilet during a bio-break.
- Chest pockets designed for easy access and secure closure
- Side leg pocket with flap closure for smartphone storage
- Ankle and wrist snaps for an adjustable fit
- Two secondary snaps integrated into the interior of the garment in the back waist area to offer a secondary closing mechanism
- Tool or radio loops located on either side of the upper chest
CoversAll waist zipper design allows the garment to open for convenient access during bio breaks. The unique design functions like pants ensuring the garment is not exposed to a contaminated toilet or floor but stays intact to maintain the safety integrity of a single unit garment. The zipper route was thoughtfully designed for hygenic access for men and women.
SHIPPING, RETURN & EXCHANGES
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 1-3 days of payment. We will notify you by email when your items have been shipped. Most items should be received within 7-10 business days of your order date. This may be a little longer for international delivery.
* DELIVERY TIME= Processing Time + Shipping Time
* These shipping times are estimates, not guarantees but we always strive to get your order to you as soon as possible.
If you want the order to arrive in time, please order it at least 1-2 weeks before the moment you need it to arrive.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. Please keep this in mind when receiving deliveries.
No. The shipping charge will be calculated during the checkout process, taking into account the quantity of items ordered and the shipping location.
Yes, you can change your address before the item is shipped by contacting us.
Yes, but some products cannot be shipped to international destinations so please submit a message to us from the Contact us page if you can't see your country listed at the checkout and would like to discuss international ordering options.
Yes, we have a hassle-free return policy. If you're not completely satisfied with your purchase, please contact us within our specified return period(30 days), and we'll guide you through the return process. Depending on the problem, you will be fully or partially refunded.
ORDER & PAYMENT
Once your order ships, you will receive an email with tracking information as well as update tracking emails until your order has been delivered.
To add an item to your cart, select ADD TO CART on the product page. After you finish shopping, review all items in your shopping cart to verify the correct size, and quantity, and fitment. When you are ready to order, select the CHECKOUT button located in your shopping cart. Enter a Shipping Address. Select your method of PAYMENT.
We accept all major credit & debit cards, Shop Pay, Apple Pay, Facebook Pay, Google Pay as well as PayPal. You can choose the option that's most convenient for you during the checkout proces